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Privacy Policy


Thank you for visiting the website of Hearts at Home. Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

Information We Collect

Automatically Collected Anonymous Information

When you visit our website, certain anonymous information about your visit is automatically logged as it is at most websites, which may include information about your IP address, domain name, browser type, mobile device type, access time, and referring website address. This information is not personally identifiable and is only used in aggregate (not in any way that personally identifies you).

Personally Identifiable Information

Personally Identifiable Information (PII) is any information about you as an individual that would enable someone to contact you; for example, your name, address, telephone number, or email address. We may ask for such information when you subscribe to our email newsletter, order a product, make a donation, or participate in an online survey.
We will not collect any PII about you unless you provide it. Providing any PII to us is voluntary. If you do not want us to obtain any personally identifiable information about you, please do not submit it.
On some pages, you may submit information about other people. For example, you might submit a recipient's name and address to honor a mom. We will use this information only to fulfill your request and for no other purpose.

How We Use This Information

Aggregated information may be used in many ways. For example, we may combine information about the usage patterns of our visitors to learn which pages are visited most or what features are most attractive.
PII you provide voluntarily may be used to improve the content of our websites, to fulfill your requests for a product, to correspond with you about a purchase/donation, to notify you of updates to our website, to contact you for our marketing purposes, or to track donations.
Hearts at Home may use PII to provide Internet security and to meet legal requirements. As a result, Hearts at Home reserves the right to cooperate with law enforcement officials in the investigation of alleged unlawful act committed on or through our website. Hearts at Home may disclose PII in the course of officially authorized law enforcement investigations or as required to comply with a current judicial proceeding, court order, warrant, subpoena or other legal process served on Hearts at Home. Further, in the event of a suspected attempt to deliberately circumvent our websites' security with the intent to gain unauthorized access or to do physical damage, Hearts at Home may share PII about a suspected intruder with law enforcement officials. Hearts at Home shall have no legal liability for such disclosures. Notwithstanding any of the above, Hearts at Home reserves the right to challenge the validity of any subpoena, court order, warrant or other legal process, in its sole discretion.
If you choose to post comments to a blog, any information you submit may become public. It may become accessible through search engines or, if you sign in using credentials from a third-party social networking service, it may become accessible to users on that service. Unless otherwise noted, we do not limit the distribution of information that you share using these features. Hearts at Home is not responsible for any personal information you choose to make public via these forums, and you agree that such sharing will be deemed to have been permitted by you, not Hearts at Home. If you prefer not to have your information published, please do not submit it.

Cookies & Web Beacons

Cookies are a technology that helps us serve you better. Our cookies collect no personally identifiable information. We use cookies to help us know when and how many people visit our websites; to store your personal preferences for paid online subscription services you may subscribe to, in order to provide you with the best experience possible; and to record session information, such as items that you add to your shopping cart.
For example, we may use Google Analytics and Advertising cookies to perform statistical, demographic, interest and marketing analyses to improve customer relationships. This information is not personally identifiable and is only used in aggregate.
Hearts at Home, our third party service providers or advertisers may use web beacons (clear .gifs) or similar technologies, which are small pieces of code placed on a web page or in an email newsletter, to monitor the behavior and collect data about the visitors viewing the web page or email newsletter. For example, web beacons may be used to count the users who visit a web page, open an email newsletter or deliver a cookie to the browser of a visitor viewing a web page.
You have the choice to set your browser to accept all cookies, notify you when a cookie is set, delete cookies periodically, or reject all cookies. You may also opt-out of Google Analytics’ cookies here. Generally, deleting or rejecting cookies also disables web beacons. Please be aware that rejecting all cookies may prevent you from enjoying the full features offered through Hearts at Home's and other websites. Check the "Help" section of your browser for more information.

Collection of Information by Third Parties

Websites that have links on our websites may collect information directly from you if you click an advertisement or link to visit another website. This Privacy Policy applies only to information you provide to us and not to any information you may provide to a third party. Please consult the privacy policy of any other website you visit to know what information they may collect and how they may use it.

Use by Minors

Hearts at Home’s website is a general audience website, and we do not knowingly collect personally identifiable information from children under the age of 13. Please instruct your children to ask you for permission before providing any information about themselves to Hearts at Home, and visit the Federal Trade Commission website for more information about safe online surfing.

International Transfer

This website is governed by and operated in accordance with the laws of the United States of America (USA). Hearts at Home makes no representation that this website is governed by or operated in accordance with the laws of other nations. By using this website and submitting any personal information, visitors from outside of the USA acknowledge that this website is subject to USA law, consent to the transfer of personal data to the USA, and waive any claims that may arise under their own national laws. If you do not want your personal information transferred to the USA, do not provide it on this website.

Our Commitment to Security

Hearts at Home has appropriate physical, electronic, and managerial procedures in place to protect against the loss, misuse, or alteration of any information you may provide via our website. The pages where your information is entered are kept on a secure server and your financial information is encrypted before it travels to our payment gateway.

How to Access or Update Your Information

You can access all your personally identifiable information that we collect at Home online and maintain by contacting us at our office. We use this procedure to better safeguard your information.

Click here to send us an email
Phone: 309-828-6667

Mail: Hearts at Home
1509 N Clinton Blvd
Bloomington, IL 61701

Updates to Privacy Policy

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. We will post any such policy changes on our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check our website periodically.
The Privacy Policy posted on this website was updated on or about April 1, 2016.
We welcome your comments regarding this Privacy Policy. If you have any questions or comments, please feel free to contact us.